Buddy Program
1. Right to Information
You have the right to know your diagnosis and treatment options.
You can ask about risks, benefits, and alternatives.
You have the right to understand medical terms in simple language.
2. Right to Medical Records
You can request copies of your medical records.
Hospitals must provide records within a reasonable time.
You can use records for second opinions or insurance claims.
3. Right to Informed Consent
No procedure should be done without your permission.
You must be told about risks and alternatives.
You can refuse treatment if you choose.
4. Right to Second Opinion
You can consult another doctor before major treatment.
Hospitals must not deny access to your reports for this purpose.
5. Right to Transparent Billing
You can request itemized bills.
You have the right to question unclear charges.
You should be informed about estimated costs before treatment.
6. Right to Emergency Care
No hospital can refuse emergency treatment.
Stabilization must be provided before transfer.
7. Right to Privacy and Dignity
Your medical information must be kept confidential.
Examinations should be conducted with respect and privacy.
8. Right to Non-Discrimination
You must receive care regardless of gender, caste, religion, or financial status.
9. Right to Safe and Quality Care
Hospitals must maintain hygiene and safety standards.
You can report unsafe practices.
10. Right to Complain and Seek Redressal
You can file complaints with hospital authorities.
You can approach consumer courts or medical councils.
RogiCare can assist in complaint drafting.